Month: January 2020

What do you mean, Trust?


January 9, 2020

When I coach or consult to executives, I almost always conduct a 360 assessment. I ask peers, team members, and managers questions about the person’s strengths and weaknesses, competencies, and areas for development. Toward the end, I ask, among other things, “Do you trust him or her?” Over the past decade, I have had only two […]

Do Your People Trust You, Part II. What Do You Do if They Don’t?


January 30, 2020

A few weeks ago, I wrote about what trust means for most people. And I identified a few simple, clear guidelines that can help you gauge whether you are trusted or not: Take responsibility for things that go wrong, and give credit to others when things go right; Make sure your team knows you’ll protect