Lisa Kwan

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Lisa is a seasoned executive coach and consultant with over 16 years of expertise in collaboration, leadership, human behavior, and organizational change. She has a joint-Ph.D. from Harvard Business School & Harvard Psychology, and coaches clients from industry-leading companies like PwC, KPMG, Red Bull, Scotiabank, and Barclays. Her vast experience working with leaders and teams from 170+ companies around the world, combined with her subject matter expertise, help leaders to make the most informed and effective choices to shape themselves, their teams, and their companies.

Background and Experience

From the very start of her career, Lisa ‘cut her professional teeth’ coaching clients from the world’s most respected companies. She was also rigorously and scientifically trained at some of the world’s best institutions. Coupled with her highly pragmatic nature, these foundations shaped Lisa into a coach who’s known among clients for her unique strengths in evidence-based solutions, and as described by relieved executives, “[her] ability to quickly separate the wheat from the chaff” no matter the situation. Lisa’s been an executive coach at Harvard Business School for 8+ years in their senior executive education programs and also coaches directly for companies and executives. She works with senior leaders (e.g., chairmen, CEOs, SVPs, founders, GMs, VPs etc.) and ‘high potential’ leaders. Industries span technology, professional services, financial services, pharmaceuticals, manufacturing and beyond. Lisa uses multiple methods to identify root causes and hidden patterns that hinder personal and company results. 

Lisa is also a collaboration consultant and thought leader. Her consulting and award-winning research focus on barriers to organizational change and effectiveness, specializing in bridging siloed units, and identifying what leaders commonly miss when attempting to foster collaborations. Lisa prioritizes highly leverageable insights and interventions that lead to outsized improvements. She speaks to executive audiences, ranging 90-350 people, on these topics. Lisa’s also taught internationally and domestically, including at the Harvard School of Public Health.

Author, The Collaboration Blind Spot. Harvard Business Review, feature print article, “Best of Issue.” 

Author, A Model of Territory Management Among Groups. Best Paper Proceedings Academy of Mgmt. 

Author, Managing Creativity at Shanghai Tang (TN). Harvard Business School Case 411-026.     

Areas of Specialization

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Education and Training

  • Ph.D. w/MBA fulfillment, Harvard Business School & Harvard Psychology
  • MSc, University of Oxford

Qualifications

Books

Berman Leadership Articles

Media Resources

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